Applicable from 01-05-2023
These general terms and conditions of sale (referred to as “GTC”) are intended to govern the contractual relationship between the company and the customer for any transaction made by the customer for a product offered on the site. They inform, on the one hand, any person about the conditions and terms under which the Hôtelier Society of Apremont 2 offers for sale, and, on the other hand, they define the rights and obligations of the parties in the context of the sale of products on the site.
The customer acknowledges the detailed general terms and conditions below before placing an order. It will be expressly asked to accept them before any order confirmation, failing which the transaction cannot be finalized. The customer declares to be of legal age and to have full legal capacity, allowing them to commit themselves under the GTC.
If the customer is under 18, they must clearly have the consent of a person with parental authority to place an order and/or proceed with its payment. Any justification may be requested by the site manager from the user to obtain confirmation of this authorization.
The Hôtelier Society of Apremont 2 reserves the right to modify the GTC at any time. However, only the GTC accepted by the customer at the time of the conclusion of said order will be applicable to an order.
The following terms are defined in the GTC:
The trade name of the floral park is “Hôtelier Society of Apremont 2”. The website www.apremont-sur-allier.com (referred to as the “site”) is published by the Hôtelier Society of Apremont 2. The publication director of the site is Louise Hurstel.
O2Switch
Siret : 510 909 807 00024
RCS Clermont Ferrand
The user can contact the floral park either through the contact form or by phone from Monday to Friday from 8 a.m. to 12 p.m. and then between 1:30 p.m. and 5 p.m.
The prices of TICKETS are those mentioned on the website www.apremont-sur-allier.com at the time of ordering. They are indicated in euros net of taxes. The total price at the time of order validation is the final price, all taxes and management fees included. It is stated in the order confirmation email and the order summary. The Hôtelier Society of Apremont 2 reserves the right to modify its prices published on its website. TICKETS will be invoiced based on the rates in effect at the time of order registration.
The site offers several rates which depend on the type of visit as well as the age or status of the beneficiary of the entrance right. Visitors eligible for a reduced rate or free admission must present an identity document and the relevant supporting documents at the checkpoint.
Prices include value-added tax (VAT) applicable on the day of the order. Any change in the applicable VAT rate will automatically be reflected in the prices of products offered for sale on the site.
Products will only be shipped after full payment of the order. All pre-orders or orders are payable in euros, regardless of the country of origin of the pre-order or order.
The user accesses the sections of the site they desire. The user selects and adds to the cart the product(s) chosen from the various categories offered on the site. In accordance with Article L. 111-1 of the Consumer Code, the customer may, prior to any order, become aware on the site of the essential characteristics of the product(s).
The products offered for sale on the site can be ordered within the limits of available stocks as established by the Hôtelier Society of Apremont 2.
The user becomes aware of the site’s GTC.
The customer validates their order.
The customer provides the necessary information for delivery.
The customer makes payment for their order after verifying their selection and after ticking the box “I declare that I have read the general terms and conditions of sale of the site and accept them”.
The customer confirms their order and payment. Order confirmation constitutes acceptance of the GTC, acknowledgment of having full knowledge of them, and waiver of any other conditions. The customer will have the opportunity to check the details of each order prior to its validation by the customer. From the moment the customer confirms an order, they are considered to have accepted knowingly the GTC, prices, volumes, and quantities of the products ordered, as well as the fees and taxes applicable to their order.
All the data provided and the confirmation recorded will constitute proof of the transaction. The confirmation will constitute a signature and acceptance of the operations carried out. Upon receipt of authorization to debit the bank account issued by the customer’s bank, the company will communicate by email confirmation of the pre-order or order recorded in the form of an email sent to the address provided by the customer when creating their customer account.
In accordance with European regulations and French law, an order is considered concluded (and the sales contract formed) upon the provision of this order confirmation to the Customer by the Hôtelier Society of Apremont 2. Thus, each order will be confirmed to the Customer by the Hôtelier Society of Apremont 2. The order confirmation will be sent by email. It will include all the information provided by the customer with an indication, if applicable, of any difficulties or reservations raised by the pre-order or order (availability of ordered products, delivery times, or chosen payment method), as well as the reference number of the order assigned by the company.
The company recommends that the customer keep the information contained in the order confirmation established for them by the Hôtelier Society of Apremont 2 on a durable paper or electronic support.
In the event that a product ordered is temporarily or permanently out of stock, the company Hôtelier Society of Apremont 2 will contact the customer as soon as possible to inform them that their order may not be honored within the indicated time frame or may be canceled. If necessary, the Hôtelier Society of Apremont 2 will also inform users as soon as possible via the site.
The responsibility of the Hôtelier Society of Apremont 2 will not be engaged in the event of cancellation of an order or postponement or cancellation of a product If applicable, the Société Hôtelière d’Apremont 2 would nevertheless inform users as soon as possible via the site and reimburse the customers concerned for the sums paid to the Société Hôtelière d’Apremont 2 for a reservation or an order. which could not be delivered, to the exclusion of any other sum or compensation. The company reserves the right not to follow through on the customer’s order in the event of a legitimate reason linked to the trust it has in the customer and in particular:
In the event of order(s) exceeding in content or frequency, the needs of an individual and more generally in the event of abnormal request or proven bad faith on the part of the customer;
In the event of information from the banking organization in charge by the company of managing the payment of the pre-order or order stating the impossibility of implementing the payment method chosen for the payment of the pre-order or order ;
In the event of a dispute with the customer;
In the event of total or partial non-payment of a pre-order or order by the customer.
To guarantee the perfect execution of the sale, the company reserves the right to ask the customer for additional information and to refuse the execution of the pre-order or order in the absence of an adequate response.
The company also reserves the right not to follow through on the order in the event of a material error relating to the price mentioned on the site.
Every order is payable in the currency indicated during the order. Payment is made at the time of ordering by the customer, unless otherwise provided in the GTC or explicit derogation granted by the Hôtelier Society of Apremont 2. At no time will the amounts paid be considered as deposits or advances.
To pay for their order, the customer has the following payment methods:
The bank cards and electronic wallets accepted on the site are as follows: Carte Bleue, Visa, Master Card.
To ensure the security of payment by credit card, the customer must transmit to the Hôtelier Society of Apremont 2 the visual cryptogram (CVV) of their credit card, during each payment operation.
If applicable, the customer will have the option to securely save their banking information with our provider Payplug and benefit from the One Click system.
The customer guarantees to the Hôtelier Society of Apremont 2 that they have the necessary authorizations to use the chosen payment method, among those available, when placing their order.
The Hôtelier Society of Apremont 2 reserves the right to suspend or cancel any execution and/or delivery of an order, regardless of its nature and level of execution, in case of non-payment or partial payment of any amount due by the customer to the Hôtelier Society of Apremont 2, in case of payment incident, or in case of fraud or attempted fraud relating to the use of the site or the payment of an order.
The Hôtelier Society of Apremont 2 reserves the right to request a copy of the customer’s identity card and/or, if necessary, the front of the credit card for any payment by credit card.
As part of the fight against fraud on the Internet, information relating to an order and the customer concerned may be transmitted to any third party for verification purposes. When a means of payment is issued by a banking or financial institution, only those issued by such a duly authorized payment service institution in France are accepted by the Hôtelier Society of Apremont 2.
The Hôtelier Society of Apremont 2 uses secure payment tools, Payplug and 3D-Secure. Payment security is based on customer authentication and the confidentiality of all data. To ensure this security, the payment provider uses reliable cryptography techniques and complies with the various applicable banking regulations.
The products/tickets will be delivered with the purchase confirmation email; they must be printed on A4 white paper, barcodes and mentions must be perfectly legible.
Regarding delivery costs, they are nil given the delivery of tickets by email.
In accordance with Article L 121-21-8 12° of the Consumer Code, the purchase of a TICKET is not subject to a right of withdrawal. Any TICKET issued cannot be exchanged or refunded, except in case of cancellation by the Hôtelier Society of Apremont of the service to which the TICKET entitles under the conditions defined in Article 11.2.
In the event of cancellation by the Hôtelier Society of Apremont 2 of the service specified on the TICKET, it will contact the CUSTOMER as soon as possible to inform them and, if possible, offer them the postponement of the affected service. If rescheduling is not possible, the CUSTOMER may be refunded. They must make the request within three months from the date of cancellation or modification by presenting the non-invalidated ticket and their bank details (Bank Identification Statement), excluding any other compensation or indemnity, by email at info@apremont-sur-allier.com or by mail addressed to Parc floral d’Apremont-sur-Allier – 18150 Apremont-sur-Allier.
6.3.1. Effects of the right of withdrawal
6.3.2. Return of products in accordance with the order
Products returned by the customer to the Hôtelier Society of Apremont 2 are to be sent to: Société Hôtelière d’Apremont 2 by email at info@apremont-sur-allier.com
The company shall not be liable in case of unavailability of pre-ordered or ordered products, in the event that the marketing date of products subject to pre-order is delayed, and in the event that products subject to pre-order are ultimately not marketed.
The company shall not be liable for any indirect damages that may arise from the purchase of products. Similarly, the liability of the Hôtelier Society of Apremont 2 under the GTC shall not be engaged in the event of the occurrence of a force majeure event as defined by French courts.
The customer acknowledges being aware of the constraints and limitations of the Internet. Under these conditions, the company cannot be held responsible for access speeds to the Site from other sites, external slowdowns, suspension or inaccessibility of services accessible from the site, or the fraudulent use by third parties of all information made available on the site.
In accordance with current regulations, the company is not responsible for non-performance of the order attributable to the customer, unforeseeable and insurmountable actions of a third party, or force majeure.
The Hôtelier Society of Apremont 2 retains full ownership of the products ordered until full payment of the total price of the order, including principal (products), fees, and taxes.
In accordance with the provisions of the legal warranties of conformity and hidden defects (referred to in the box below), we will refund or exchange products that do not correspond to your order. If you request a refund, we thank you to contact us by email via the contact form.
It is reminded that under the legal guarantee of conformity, the consumer:
The legal guarantee of conformity applies regardless of any commercial guarantee that may cover your goods. It is recalled that the consumer may decide to implement the warranty against hidden defects in the thing sold within the meaning of Article 1641 of the Civil Code, and that in this case, he may choose between canceling the sale or reducing the sale price in accordance with Article 1644 of the Civil Code.
The provisions of this article do not prevent the customer from benefiting from the right of withdrawal provided for in Article 6.6.”
The collected data is intended for the exclusive use of the Hôtelière d’Apremont 2 Company. It is necessary for processing and managing customer orders as well as for the commercial relationship between Hôtelière d’Apremont 2 Company and the customer.
Through Hôtelière d’Apremont 2 Company, the customer who has expressly consented to it may receive marketing communications from commercial partners of Hôtelière d’Apremont 2 Company.
By placing an order on the website, the customer may also be informed of offers from Hôtelière d’Apremont 2 Company in the form of newsletters, event emails, or personalized offers of products and services provided by Hôtelière d’Apremont 2 Company. If the customer no longer wishes to receive these offers from Hôtelière d’Apremont 2 Company, they can inform Hôtelière d’Apremont 2 Company at any time by mail or via the contact form or via the unsubscribe link contained in each of the emails sent to the customer’s address by Hôtelière d’Apremont 2 Company or in their customer account.
Hôtelière d’Apremont 2 Company is responsible for processing this data. It may be transmitted to companies and subcontractors to which Hôtelière d’Apremont 2 Company resorts in the execution of orders and services offered via the websites. Or under the conditions indicated during the collection of data on the website.
The processing of personal data implemented by Hôtelière d’Apremont 2 Company via the Websites has been notified to the CNIL (French Data Protection Authority).
In accordance with the amended “Informatique & Libertés” law of January 6, 1978, the customer has the right to access, rectify, modify, and delete data concerning them, which can be exercised by writing to Hôtelière d’Apremont 2 Company, 18150 APREMONT-SUR-ALLIER or through the contact form present on the website.
10.2.1. Cookies and Privacy
Dans le cadre de notre activité, nous sommes susceptibles d’acheter des As part of our activity, we may purchase advertising space directly or through our service providers to promote our activities and offers on third-party sites/applications, using advertising content (text, graphics, animations, videos, etc.) disseminated by these sites/applications.
This section is dedicated to our Privacy Protection Policy. It allows you to learn more about the origin and use of browsing information processed when accessing this site through one of our advertising contents. This section also informs you of your rights. This Policy is therefore important for you, who wish to have a positive and confident experience of our offers and services, and for us, who wish to respond accurately and comprehensively to your questions about the use of your browsing data collected through our advertising contents and to take into account your preferences.
When displaying our advertising contents, information regarding the browsing of your device (computer, tablet, smartphone, etc.) may be recorded in “Cookies” files installed on your device, subject to the choices you have expressed regarding Cookies and which you can modify at any time.
10.2.2. What are the cookies used on this site for?
Only the issuer of a cookie is likely to read or modify information contained therein. Cookies may be included in the advertising spaces of our site. These advertising spaces display advertising content from advertisers on your device. These spaces contribute to financing the content and services we provide to you.
10.2.3. The Cookies
We Issue on Our Site When you connect to our site, we may, subject to your choices, install various cookies on your device allowing us to recognize your device’s browser for the duration of the relevant cookie’s validity. The cookies we issue are used for the purposes described below, subject to your choices, which result from the settings of your browsing software used during your visit to our site.
The cookies we issue enable us to:
10.2.4. Cookies Issued on our Site by Third Parties…
The issuance and use of cookies by third parties are subject to the privacy policies of these third parties. We inform you about the purpose of the cookies of which we are aware and the means at your disposal to make choices regarding these cookies.
10.2.5. … … Due to third-party applications integrated into our site
We may include on our site computer applications from third parties that allow you to share content from our Site with other people or to make known to these other people your consultation or opinion regarding content from our site/application. This is notably the case with “Share,” “Like” buttons from social networks such as Facebook, Twitter, LinkedIn, Viadeo, etc.
The social network providing such an application button may identify you through this button, even if you did not use this button during your consultation of our site/application. Indeed, this type of application button may allow the concerned social network to track your navigation on our site, solely because your account on the concerned social network was active on your device (session open) during your navigation on our site.
We have no control over the process used by social networks to collect information about your navigation on our site and associated with the personal data they have. We invite you to consult the privacy policies of these social networks to learn about the purposes of use, especially advertising, of the browsing information they may collect through these application buttons. These privacy policies should notably allow you to exercise your choices with these social networks, notably by configuring your user accounts for each of these networks.
10.2.6. … … Via Third-Party Content Distributed in Our Advertising Spaces
The advertising content (graphics, animations, videos, etc.) displayed in our advertising spaces may contain cookies issued by third parties: either the advertiser behind the relevant advertising content or a third-party company to the advertiser (communication consulting agency, audience measurement company, targeted advertising provider, etc.), which has associated a cookie with the advertising content of an advertiser.
Where applicable, cookies issued by these third parties may allow them, during the validity period of these cookies:
10.2.7. … … By an External Advertising Agency Operating Our Advertising Spaces
The advertising spaces of our site may be operated by one or more external advertising agency(ies) and, where applicable, may contain cookies issued by one of them. Where applicable, cookies issued by these external advertising agencies allow them, during the validity period of these cookies:
10.2.8. Your Choices Regarding Cookies
Several options are available to you to manage cookies. Any setting you may undertake may modify your Internet browsing and your access conditions to certain services requiring the use of Cookies. You can choose at any time to express and modify your cookie preferences, through the means described below.
10.2.9. Choices Offered by Your Browser Software
You can configure your browser software so that cookies are stored on your device or, conversely, rejected, either systematically or according to their issuer. You can also configure your browser software so that the acceptance or refusal of cookies is offered to you on an ad hoc basis, before a cookie is likely to be stored on your device. For more information, see the section “How to exercise your choices, according to the browser you are using?”
10.2.10. Agreement on Cookies
The registration of a cookie on a device is essentially subject to the will of the user of the Device, which the user can express and modify at any time and free of charge through the choices offered by their browsing software.
If you have accepted the registration of cookies in your browsing software, the cookies integrated into the pages and contents you have consulted may be temporarily stored in a dedicated area of your device. They will only be readable by their issuer.
10.2.11. Refusal of Cookies
If you refuse to store cookies on your device, or if you delete those already stored, you will no longer be able to benefit from certain features that are nevertheless necessary to navigate certain areas of our site. This would be the case if you attempted to access our content or services that require you to identify yourself. This would also be the case when we – or our service providers – cannot recognize, for technical compatibility purposes, the type of browser used by your device, its language and display settings, or the country from which your device appears to be connected to the Internet.
In such cases, we decline any responsibility for the consequences related to the degraded operation of our services resulting from our inability to store or consult the cookies necessary for their operation and which you have refused or deleted.
10.2.12. How to Exercise Your Choices, According to the Browser You Use?
For managing cookies and your choices, the configuration of each browser is different. It is described in the help menu of your browser, which will allow you to know how to modify your cookie preferences.
10.2.13. Your Choices Expressed Online Directly with Us
If you do not want our advertising spaces to store cookies on your device for advertising purposes, you can click on this deactivation link, which will store a cookie in your device solely for the purpose of deactivating advertising adaptation services on the advertising spaces we operate. Note that this procedure will not prevent advertisements from being displayed on your device. It will only block technologies that allow advertisements to be adapted to your browsing and interests. Please note that your wish will be considered based on a cookie. If you delete all cookies stored on your device (via your browser), we – or our service providers – will no longer know that you have chosen this option.
10.2.14. Your Choices Expressed Online with Interprofessional Platforms
You can connect to the Youronlinechoices website, offered by digital advertising professionals grouped within the European association EDAA (European Digital Advertising Alliance) and managed in France by the Interactive Advertising Bureau France.
You will thus be able to know the companies registered on this platform and which offer you the possibility to refuse or accept cookies used by these companies to adapt advertisements displayed on your device to your browsing information: Your Online Choices.
This European platform is shared by hundreds of Internet advertising professionals and constitutes a centralized interface allowing you to express your refusal or acceptance of cookies that may be used to adapt advertisements displayed on your device to your browsing. Note that this procedure will not prevent advertisements from being displayed on the Internet sites you visit. It will only block technologies that allow advertisements to be adapted to your interests.
10.2.15. What are the Cookies Accompanying Our Third-Party Advertisements for?
When you access a site containing advertising spaces displaying one of our advertising announcements, this announcement may contain a cookie. This cookie may, subject to your choices, be stored on your device and allow us to recognize your browser during the validity period of the cookie concerned, and calculate the amounts due to the actors in the advertising distribution chain (communication agency, advertising agency, site/dissemination support) and to establish statistics.
10.2.16. What is the Benefit of Seeing Adapted Advertisements Based on Your Browsing?
This allows us to present you with the most relevant advertisements possible. To this end, cookie technology allows us to determine in real-time which advertisement to display on a terminal, based on its recent navigation on one or more sites or applications.
You probably prefer to see advertisements that correspond to your interests rather than advertisements that are of no interest to you. Similarly, advertisers who want their advertisements to be displayed are interested in having their offers displayed to users who are most likely to be interested in them.
10.2.17. If You Share the Use of Your Device with Others
If your device is used by several people and when the same device has several browsing software, we cannot ensure with certainty that the services and advertisements intended for your device correspond to your own use of this device and not to that of another user of this device.
In this case, sharing the use of your device with others and configuring your browser settings regarding cookies are your free choice and your responsibility.
10.3. Social Networks
The Site uses social network plug-ins, notably Facebook, operated by Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (hereinafter “Facebook”).
If the client interacts through the plug-ins, for example by clicking on the “Like” or “Share” button, the corresponding information will be transmitted and stored on a server of the company operating the Social Network in question. It will be published on the client’s Facebook account.
If the customer does not want the Social Network to link the information collected through the site to his User account of the Social Network in question, he must disconnect from the Social Network in question before visiting the Site.
In any case, the use of these plug-ins or buttons is operated by these social networks and is exclusively governed by the conditions binding the User to the social network of which the latter is a member.
Rights of Website Content Access to the website does not grant Users and Clients of the site any rights over the elements of the site protected by intellectual property rights, including, without limitation, information, data, photographs, trademarks, images, drawings, graphics, animations, texts (hereinafter referred to as the “Elements”).
The Elements remain the exclusive property of the Société Hôtelière d’Apremont 2 or their respective owners. Consequently, no use of the Elements outside of the Service may be made by Users, except with the prior written consent of the Société Hôtelière d’Apremont 2 or the respective owners, including copying, reproduction, representation, modification, translation, creation of derivative products, distribution, or any other exploitation not in accordance with the purpose of the service.
Sales of Products are subject to French law.
The website, the General Terms and Conditions of Sale (CGV), and orders placed via the website and their execution are exclusively governed by French law. Any dispute relating to the interpretation or execution of the CGV or an order will be judged in accordance with French law and will fall within the jurisdiction of the court of the customer’s place of domicile or, at the customer’s choice, the place of effective delivery of the product.
Every consumer has the right to use a consumer mediator free of charge for the amicable resolution of the dispute with a professional. To this end, the professional guarantees the consumer’s effective recourse to a consumer mediation mechanism. The terms and conditions as well as the contact information are available at the following link: www.allomediateur.com
The Floral Park of Apremont-sur-Allier is much more than just a garden: it is a journey through time, space, and human creativity, an ode to nature and the art of gardening. Whether you are passionate about botanic, photography, or simply seeking a tranquil stroll, the park floral of Apremont is a treasure to discover in the heart of Berry.
Follow all the news from the Parc floral d’Apremont-sur-Allier on social networks.
